FAQs - Bambians
Welcome to the Bambians FAQ page! We have compiled a list of commonly asked questions to provide you with quick and helpful answers
- What makes Bambians clothing special?
Bambians offers eco-friendly and sustainable clothing made from a fine blend of bamboo and cotton. Our clothing is designed to be soft, lightweight, and breathable, providing you with ultimate comfort and style while supporting your lifestyle.
- Do you offer free shipping?
Yes, we offer free shipping on all orders above Rs. 999. Enjoy the convenience of having your favourite Bambians apparel delivered to your doorstep at no additional cost.
- Can I return or exchange my purchase?
Absolutely! We offer a 7-day return and exchange policy. If you are not satisfied with your order, you can return it or exchange it for another product. Please ensure the item is unworn, unused, with tags, and in its original packaging. For more information regarding this please refer to Return and Exchanges page
- What payment methods do you accept?
We accept various payment methods, including credit/debit cards, net banking, and cash on delivery (COD). Please note that for COD orders, an additional fee of Rs. 100 is applicable.
- How soon will my order be dispatched?
Your order will be dispatched within 2 business days of placing the order. Our team of professionals ensures that your package is carefully prepared and shipped out promptly.
- Are your products suitable for sensitive skin?
Yes, our bamboo-based clothing is hypoallergenic and gentle on the skin. The natural antibacterial properties of bamboo fabric make it ideal for sensitive skin, reducing the risk of skin irritations.
- Can I track my order?
Yes, you can track your order through our website. Once your order is dispatched, you will receive a tracking number to monitor the shipment's progress.
- Do you offer international shipping?
Currently, we offer shipping within India. However, we are working towards expanding our services to reach customers worldwide in the near future.
- Are your products sustainable and eco-friendly?
Absolutely! Sustainability is at the core of our brand. Our bamboo fabric is a fast growing, renewable resource that requires minimal water and no pesticides to grow. By choosing Bambians, you are making a positive impact on the environment.
- How can I contact your customer support team?
For any inquiries, concerns, or assistance, our customer support team is ready to help. You can reach us at support@bambians.com We aim to respond promptly and provide exceptional service.
If you have any other questions not listed here, please don't hesitate to get in touch. We value your feedback and are dedicated to ensuring your shopping experience with Bambians is nothing short of exceptional. Reach out to our customer support team at support@bambians.com
