Shipping & Payments

Shipping Policy:

  1. Free Shipping:
    • We offer free shipping on all orders above Rs. 999.
    • Fee of Rs. 100 is applicable on orders below Rs 999
  2. Cash on Delivery (COD) Orders:
    • For COD orders, an additional fee of Rs. 50 is applicable.
  3. Order Processing:
    • Our team of best professionals ensures that your orders are managed efficiently.
    • Orders will be dispatched within 2 business days of placing the order.
    • Orders will be delivered within 2-6 working days. 

Returns and Exchange Policy:

  1. No-Questions-Asked Return and Exchange:
    • If you are not satisfied with your purchase, we offer a hassle-free exchange and return policy.
    • Refunds will be processed in 2-3 business days for items you don't like.
  2. 7-Day Exchange and Return Policy:
    • You have 7 days from the date of delivery to request an exchange or return.
  3. Eligibility for Return:
    • To be eligible for a return, the item should be unworn, unused, with tags, and in its original packaging.
    • You must provide the receipt or proof of purchase.
  4. Exceptions / Non-Returnable Items:
    • Unfortunately, Please note that certain items cannot be returned or exchanged, such as socks, for sanitary reasons.
    • If you have any questions or concerns about specific items, please get in touch with us at support@bambains.com
  5. Sale Items:
    •  We cannot accept returns on sale items or gift cards.

Refunds:

  1. Refund Process:
    • Once we receive and inspect your return, we will notify you of the refund status.
    • If approved, you will be automatically refunded to your original payment method within 10 business days.
  2. Returns Handling Charges:
    • A nominal fee of Rs. 100 will be deducted as returns handling charges.
    • This fee is charged to us by the logistic partners.
  3. Processing Time:
    • Please note that it may take some time for your bank or credit card company to process and post the refund.

 

Cancellation Policy

Order Cancellation:

  1. Cancellation Window: Orders can be canceled within 2 days of placing the order.

  2. Shipping Schedule: We typically ship orders within 2 working days. Therefore, cancellations can only be made before the order is dispatched.

  3. Cancellation Process: To cancel an order, please contact our customer service team at support@gmail.com or fill this form within the specified cancellation window.

  4. Refund Process: If the cancellation is approved and within the stipulated time frame, a refund will be initiated to the original payment method within 7 working days. A return shipping fee of Rs100 will be deducted from the refund amount after 2 days. This fee covers the cost incurred by the courier company. 

If you have any further questions or concerns, please feel free to contact us at support@bambians.com .  Our customer support team is here to assist you with any queries regarding your orders, shipping, returns, or exchanges.

Note: This policy is subject to change. Please review the terms periodically for any updates.